Camp Ready Membership Terms & Conditions
These terms cover the Camp Ready Membership offered by RV Tech To Go LLC. For what the membership includes and what it costs, see the membership page.
1. Term and Payment
Membership runs twelve months from the date of purchase and is paid in full at signup. Membership is refundable within fourteen (14) days of purchase provided no seasonal service has been performed, and is non-refundable after that.
2. What Membership Includes
Membership entitles the member to one fall winterization service and one spring dewinterization service for the vehicle or vehicles listed at signup, remote phone and video technical support, waiver of the standard service call fee, priority scheduling where reasonably available, and parts sourcing assistance.
Membership does not include repair labor, parts, or materials, which are billed at standard rates. Travel for the two included seasonal services is covered by the membership. The service call fee waiver applies to repair and diagnostic visits within the standard service area.
3. Seasonal Services
Winterization and dewinterization must be scheduled within the posted seasonal windows and performed within RV Tech To Go LLC's standard service area. Unused seasonal services do not carry over and are not refundable. Additional charges apply where a rig requires repair, antifreeze beyond the standard quantity, or work beyond a standard seasonal service.
4. Remote Support Is Advisory Only
Guidance provided by phone or video is diagnostic advice based on information the member describes. It is not an inspection and is not a warranty of any kind. Remote diagnosis has limits: a technician who cannot see, smell, or test the system may reach a different conclusion than one on site.
5. Member Performs Work at Own Risk
Any repair, adjustment, or inspection the member chooses to perform is performed at the member's sole risk. RV Tech To Go LLC is not liable for damage to property, injury, or loss arising from work performed by the member or any third party, whether or not that work followed guidance provided under this membership.
6. Remote Support Allowance
Membership includes six (6) remote support sessions per membership year, each up to thirty (30) minutes, for the member's own recreational vehicles. Sessions are requested by text, phone, or web form and are returned the same day. Unused sessions do not carry over.
RV Tech To Go LLC reserves the right to limit or terminate support that is abusive or commercial in nature, with a prorated refund of the remaining term.
7. Scheduling
Priority scheduling means members are offered available appointments ahead of non-members. It is not a guarantee of same-day, next-day, or emergency service.
8. Transfer
Membership covers the vehicle or vehicles listed at signup and is not transferable without written consent.
9. Limitation of Liability
To the fullest extent permitted by Michigan law, total liability under this membership is limited to the membership fee paid.
Questions about these terms? Call or text 248-517-5165, or email help@rvtechtogo.com.
